Keeping track of your du balance is essential to avoid unexpected service interruptions. Whether you’re using a prepaid or postpaid plan, this guide will walk you through how to check du balance using multiple methods. From USSD codes to the My du app, we’ve got you covered.
Method 1: Check du Balance Using USSD Code
The easiest and fastest way to check your du balance is by using the USSD code. Here’s how:
- Dial *135# from your du mobile number.
- Your current balance will be displayed on the screen instantly.
Note: This method works for both prepaid and postpaid users. It’s free of charge and doesn’t require an internet connection.
Method 2: Use the My du App
For a more detailed overview of your account, you can use the My du app. Follow these steps:
- Download and install the My du app from the App Store (for iOS) or Google Play Store (for Android).
- Log in using your du account credentials. If you don’t have an account, you can register using your mobile number.
- Once logged in, navigate to the Balance section to view your remaining balance, data usage, and validity period.
Tip: The app also allows you to recharge your balance, purchase data packages, and manage your account settings.
Method 3: Check Balance Online via du Website
If you prefer using a desktop or laptop, you can check your du balance online. Here’s how:
- Visit the official du website: www.du.ae.
- Log in to your account using your registered mobile number. If you’re a new user, you’ll need to create an account first.
- Go to the Account Overview section to check your balance, data usage, and other account details.
Note: This method is ideal for postpaid users who want to view detailed billing information.
Method 4: Contact du Customer Service
If you’re unable to check your balance using the above methods, you can contact du customer service. Here’s how:
- Dial 135 from your du number.
- Follow the voice prompts to inquire about your balance.
- Alternatively, you can speak to a customer service representative for assistance.
Tip: This method is helpful if you’re facing technical issues with the app or USSD codes.
Method 5: Check du Balance via SMS
Another quick way to check your du balance is by sending an SMS. Follow these steps:
- Open your messaging app and create a new message.
- Type BAL and send it to 1355.
- You’ll receive a reply with your current balance details.
Note: Standard SMS charges may apply for this method.
FAQs About Checking du Balance
- What is the USSD code for du balance?
The USSD code is *135#. It’s the fastest way to check your balance. - Can I check my du balance without a code?
Yes, you can use the My du app or log in to your account online. - How do I check my du postpaid balance?
You can use the same methods mentioned above, such as the USSD code, app, or online account. - Is there a charge for checking du balance?
Most methods, like the USSD code and app, are free. However, SMS inquiries may incur standard charges. - What should I do if the USSD code doesn’t work?
Ensure you’re dialing *135# correctly. If the issue persists, contact du customer service at 135.
Conclusion
Now that you know how to check du balance, you can easily monitor your usage and stay connected. Whether you prefer using USSD codes, the My du app, or customer service, these methods are quick, reliable, and user-friendly.
By following this guide, you’ll never run out of balance unexpectedly. Stay in control of your du account and enjoy uninterrupted services.
